Cancellation, Refund, and Return Policy
You may request a full refund within 5 days of your purchase. Cancellation and refund requests must be submitted within this 5-day period by emailing our support team at Bolistabodyofficial@gmail.com.
Physical Products (BBL Kit and All Items)
All physical products must be unused, unworn, in original condition, and returned in original packaging to qualify for a refund. Products that show signs of use, wear, damage, or alteration will not be accepted.
Due to hygiene and safety standards, any item that has been worn, used, or comes into contact with the body is not eligible for return or refund.
Customers are responsible for return shipping costs unless the item arrives damaged or defective. We recommend using a trackable shipping method, as we are not responsible for lost or missing return shipments.
Once your return is received and inspected, approved refunds will be issued to the original payment method.
Digital Products and Services
All digital products, downloadable content, coaching programs, and personal training services are non-refundable once accessed, delivered, or used.
No Guarantee of Results
Results from the BBL Kit, fitness programs, coaching, or any related services are not guaranteed. Individual results vary based on effort, consistency, and other personal factors.
Chargebacks and Payment Disputes
By completing a purchase, you agree to contact our support team first to resolve any issue before initiating a chargeback or dispute.
Filing a false or fraudulent chargeback may result in:
- Immediate suspension of future purchases
- Denial of refunds
- Collection actions for recovered losses, including fees, costs, and expenses
We reserve the right to provide order details, delivery confirmation, IP address data, and communication records to financial institutions to dispute chargebacks.
Fraud and Abuse
We reserve the right to refuse service, cancel orders, or deny refunds if we suspect fraudulent activity, abuse of this policy, or violation of these terms.
Policy Enforcement
This policy is enforced to the fullest extent permitted by law and is subject to applicable state and federal consumer protection laws. Where required by law, additional consumer rights may apply.