Orders & Returns

Order Processing

Once your order is placed, you’ll receive a confirmation email. Orders are typically processed within 1-3 business days. During peak periods, processing may take a bit longer — but we always aim to get your items to you as fast as possible.

Once shipped, you’ll receive tracking details to follow your package right to your door.

Shipping

We offer domestic and international shipping. Shipping costs and delivery times vary based on your location and selected shipping method. Please check our Shipping Policy for more details.

Order Issues

If you received the wrong item, a damaged product, or your package hasn’t arrived after the expected delivery time, email us right away at bolistabodyoffficial@gmail.com. We’re happy to help make it right.

Returns

We want you to love your purchase! If you’re not satisfied, we offer returns within 14 days of delivery. To be eligible:
• Items must be unused, in original condition, and in original packaging
• Proof of purchase is required (order number or receipt)

To request a return, email us at [your support email] with your order number and reason for return.

Note: Return shipping costs are the responsibility of the customer unless the return is due to a damaged or incorrect item.

Refunds

Once your return is received and inspected, we’ll notify you via email. If approved, a refund will be processed to your original payment method within 5–10 business days, depending on your bank.

Exchanges

Need a different size or item? Just email us to start an exchange. We’ll help you through the process.




Shipping Policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order is placed, and another email with tracking information once your order has shipped.

Please note: During high volume periods, processing times may be extended slightly. We appreciate your patience.


Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times (after processing):
• Standard U.S. Shipping: 3–7 business days
• Express U.S. Shipping: 1–3 business days
• International Shipping: 7–21 business days (varies by destination)

Delivery times are estimates and may vary depending on carrier delays, customs clearance, or local postal services.